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Schakolad Chocolate is Made Fresh

Privacy and Security

Created: August 2005
. Last Update: January 2015

Welcome to We value your privacy, and want you to know what information we collect and what we do with it. From time to time, we may make changes to this Policy. The effective date of the most recent version of the privacy policy will appear at the top of this page. This consumer privacy policy applies to any information we collect or receive about you, from any source.



  • Social Security Numbers
  • Bank Account Numbers
  • Credit Card Information
All payments are handled by PayPal and we do not receive any bank or credit card information.


When you visit the Site, our web server may record the following information in its server log:

  • your IP Address
  • the URLs you have requested to access
  • the dates and methods of requests
  • the status code of your requests
  • URLs of pages that referred you to the Site
  • number of bytes transferred
  • your web browser and operating system platform

Web server logs are retained indefinitely and their contents are accessible to administrators, website managers and website usage statistics packages.


We do not share your personally identifiable information with other companies, apart from those acting as our agents in providing our service to you, all of which agree to use it only for that purpose and to keep the information secure and confidential.



There are several areas where members can submit information to us, and we also have features that automatically collect information from our members and other users.


We have certain areas where we ask you to provide information to us:

* Payment: All payment transactions are handled by PayPal, our payment services provider. PayPal is committed to maintaining the security and privacy of your personal information. Please consult their security and privacy policies posted at for more information. Schakolad does not learn or retain your credit card details from PayPal. Additionally, no credit card information is stored on our site or in our databases. PayPal simply provides us with the payment status, payment amount and any optional message(s) pertaining to your order that you wish to convey to us during the payment transaction.

* Registration: You may register with us to use some of our member only features on our site. We may also offer the option for you to register with us or sign up for our mailing list without having to use any other product or service. During registration, you provide your "contact information" (which identifies you and how we can contact you, such as your name and email address) as well as certain demographic information (which describes certain information about you, such as your country of residence). You may be asked to enter an e-mail address and password.

* Communications from Us and Mailing Lists: In order to keep our members informed about the operation of our services, we will send e-mails and announcements that are needed for the proper functioning and administration of our site and subscription service. For additional information about our site, services and offers, we give our members the option of joining our mailing list. Each marketing e-mail from us will come with instructions for how to unsubscribe from our mailing list.

* Communications with Us: We have features where you can submit information to us (such as when contacting us with a question or problem related to the service). We will retain your emails and other information you submit to us for our internal purposes, and to help us to serve you better.

* Communications with Friends: Our site may also have certain features that allow you to send information to others (such as via a "Recommend to a Friend"). We will use the contact information you enter for your friends only to send the email, and then we will delete it from our system.

* Surveys: We may occasionally ask members to participate in surveys. Such surveys will be voluntary. They are intended to improve your member experience and any information you provide we may associate with your member name for future use. Any personal information collected will be used only by us unless we specify otherwise, although we may share aggregate survey result information with others.



We use a software technology called "cookies" for several purposes, depending on the type of cookie employed. Within, we use what are commonly called "session" cookies, meaning that they only last as long as you are online.

Most web browsers automatically accept "cookies", but they should also allow you to instruct your browser to prevent the use of "cookies." Please note that if you disable cookies certain aspects of will not function properly, such as the shopping bag. The cookie doesn`t track any personal information about you or provide us with any way to contact you, and the cookie doesn`t extract any information from your computer. also tracks users with "web beacons", a commonly used technology. This allows us to anonymously track purchases and other website information. These web beacons may be used to provide data for tracking purposes. However, no personal information is collected or transferred using web beacons on

We also use "web beacons" in our HTML-based emails to let us know which emails have been open by recipients. This allows us to track the effectiveness of certain communications as well as the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please email us at: with UNSUBSCRIBE in the subject.

For our internal purposes, we gather information such as date, time, connection speed and IP address of all visitors to our site. We keep this information simply for our internal security audit log, trend analysis, and system administration.


We do not share your personally identifiable information with other companies, apart from those acting as our agents in providing our service to you (such as for order delivery), all of which agree to use it only for that purpose and to keep the information secure and confidential. We will disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency`s request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. You should also be aware that courts of equity, such as U.S. Bankruptcy Courts, may have the authority under certain circumstances to permit your information to be shared or transferred to third parties without your permission. We may share (provide and receive) with others certain aggregate service information, which is not personally identifiable. This information may include usage and demographic data, but it will not include personal information (such as your email address). We may use aggregate demographic information about our audience in order to improve our service, for marketing purposes and/or industry reporting purposes.


We may display links to other sites outside We are not responsible for those other sites, their privacy policies or how they treat information about their members. We advise you to check their privacy policies to find out how they are treating your personal information.


If you would rather not receive marketing emails from us, please opt-out by emailing us at: with UNSUBSCRIBE in the subject.

California Privacy Rights does not sell or share your personal information to third parties or affiliates for their use in marketing to you unless you agree to this in advance.

SECURITY strives to protect the security of your personal information and your choices for its intended use. We use secure SSL technology to protect the transmission of sensitive information such as your registration, login, and credit card information. We store your personal information on a secure server.

Please feel confident that we employ the most advanced technology for protecting your transaction information.

At we ensure a secure server ordering process.

To make purchases online at, you must allow your computer to accept "cookies" if it asks. Computer "cookies" are safe and are simply the best way for us to offer you the most enjoyable and hassle-free online shopping environment.

CONTACT US: If you have any questions about this privacy policy, or the privacy practices of, you can contact:

We experienced Schakolad Chocolate this past weekend in Columbus. We were very surprised! Great chocolate and great concept. ...
Kathy T. - Columbus, OH
I totally love your store and all the people in it!
Stacy A. - Knoxville, TN
Everything was great, the kids and I loved the chocolates and the very friendly service!
Rebecca M. - San Antonio, TX
Your chocolate is wonderful! I enjoy the service I receive when I come in. You don't try to rush me and it's hard in this ...
Michelle B. - Grapevine, TX
Great chocolate! Super customer service in addition to wonderful tasting treats!
Al A. - Indianapolis, IN
My sister received the delicious chocolates and was both, delighted & surprised.  I want to thank you ...
Kevin S. - St. Petersburg, FL
Most of my purchases have been gifts for friends and business associates. The chocolates are very well received and are ...
Kathy B. - Delray Beach, FL
Thank you for the second shipment.  It arrived as promised and my wife enjoyed them immensely.  You have now officially ...
Dewey J. - Kansas City, MO
The chocolates were loved by all! The store is very nice as well as all of the employees I have dealt with.
Mindi A. - Boca Raton, FL
These chocolates are absolutely wonderful!!! The WaMu teams have loved the box sets that you've been putting together for ...
Brenda N - San Antonio, TX
I absolutely love the Schakolad store. Especially the dark chocolate. I intend to be a loyal customer for a long time. Thanks!!...
Bruce F. - Indianapolis, IN
I want to thank you for the perfect excellence you've given me in your making of the heart shaped chocolate box of assorted ...
Jamal W. - Toledo, OH
Love your chocolate and the rewards program! Thank you
Linda M. - Rochester Hills, MI
I went back into the store on 2/16/06. This is some of the best candy that I have tasted.
Amy R. - Franklin,TN
I wanted to let you know that the truffles were a BIG hit at the dinner.   One of the groomsmen was facing us ...
Becky L. - Franklin, TN
The franchise owners in San Antonio are wonderful. They have worked with me to create great gifts that have been throughly ...
Gail T. - San Antonio, TX
I received great service and got great chocolates. Thanks!
Lynn N. - Plano, TX
All the chocolates are wonderful. The staff at the store is great and remembers their regulars. I have sent your great chocolates ...
Rick S. - Indianapolis, IN
It is always a pleasure going into this store. The people are so nice and the chocolate is incredible. I will always be ...
Martha N. - San Antonio, TX
The chocolate I purchased from your store is wonderful! Also, you staff was very friendly!
Kelly S. - Boca Raton, FL

Kosher and Vegan Chocolate

Kosher Chocolate.

Many Schakolad Chocolate Factory stores manufacture their chocolate under their local Kosher Supervision. To order Schakolad Kosher chocolates online, just select "Yes" in the Kosher Option under the Delivery Address Type in any of the products offered on the website. When you click on the "Add To Cart" button, a list of Schakolad stores that create their handmade chocolates under their local Kosher Supervision will appear. Some stores offer Parve - Vegan chocolate and Cholov Yisroel chocolates. Select the store of your choice or the closest to the shipping address and the order will be sent from the store you chose.

What Does Kosher Mean?

The word kosher is a translation of the Hebrew word meaning "fit" or "proper." It refers to foods that meet the dietary requirements of Jewish Law. Whether a product is kosher depends on the source of the ingredients and the status of the equipment it is produced on. Kosher certification is the guarantee that the food meets kosher requirements. The process of certification does not involve "blessing" the food; rather, it involves examining the ingredients used to make the food, scrutinizing the process by which the food is prepared, and periodically inspecting the processing facilities to make sure that kosher standards are maintained.